Discretionary Employee Benefits in Canada (2025): What HR Professionals & Employers Need to Know

Sarah Delorme
Market Insights
July 7, 2025
12 min read

In 2025, discretionary employee benefits in Canada have evolved from nice-to-have perks into strategic tools that influence employee loyalty, productivity, and corporate brand image. According to a 2024 study by Benefits Canada, 78% of employees say that flexible employee benefits significantly influence their choice of employer. The demand for customization, wellness-oriented options, and seamless digital access is changing how HR teams manage benefits.

For modern employers—whether you're a small business, a retail giant like Real Canadian Superstore, or a financial institution such as TD Bank or RBC—understanding how employee benefits liability coverage, compliance, and digital platforms interact is now essential.

Let’s break down how Canadian employers can rethink their employee benefits strategy in line with workforce expectations.

The Rise of Customization in Employee Benefits

Gone are the days of one-size-fits-all perks. Employees today want more than dental plans and fitness reimbursements. They want:

  • Mental health coverage

  • Parental leave flexibility

  • Work-from-anywhere options

  • Wellness budgets

  • Access to digital employee benefits platforms like GoKlaim or League

These benefits not only reduce employee turnover but also enhance job satisfaction and workplace culture.

“Employers offering strong discretionary benefits for employees report up to 25% higher retention rates.” – HR Reporter Canada

This shift is driving companies to view human resources planning through a more holistic and strategic lens.

Why Digitization is the Future of Benefits Management

Manual HR systems are quickly becoming obsolete. Enter GoKlaim, a leading digital employee benefits platform that helps organizations automate claims, set custom allowances, and stay compliant with Canadian employment law.

Key features of digital benefits solutions:

  • Real-time reporting and reimbursement

  • Integration with employee benefits liability coverage

  • Compliance with employment law for business and human resources professionals

  • Paperless onboarding and documentation

These platforms cater not only to large corporations but also to startups and small businesses looking to scale HR processes efficiently.

You can explore GoKlaim’s offering here: https://www.goklaim.com

Industry Examples: Sobeys, RBC, and More

Large employers are leading the charge by offering diversified benefit packages:

  • Sobeys benefits employees with wellness allowances, on-site support, and mental health services.

  • Superstore employee benefits include extended health coverage, in-store discounts, and tuition reimbursement.

  • The RBC employee benefits booklet outlines flexible health, parental leave, and retirement planning tools.

These models serve as benchmarks for other Canadian businesses aiming to stay competitive.

Employee Wellness & Retention: More Than Just Perks

Well-designed discretionary employee benefits offer more than convenience—they:

  • Reduce burnout through mental health and PTO options

  • Improve productivity by aligning with employee life goals

  • Boost engagement via personalized benefit experiences

Modern tools even support hybrid work with wellness stipends, internet reimbursements, and employee assistance programs like those used in Nova Scotia.

These shifts prove that benefits are no longer just operational costs—they're long-term investments.

Legal & Liability Considerations

It’s critical to align benefits with Canadian labor law. Employers must consider:

  • Employee benefits liability coverage to protect against disputes or mismanagement

  • Policies around part-time employee sick leave and employee privacy rights in Ontario

  • Adherence to provincial and federal guidelines, like performance improvement plan employee rights Canada

A proper employee handbook template in Ontario can help standardize expectations and reduce liability.

Empowering HR with Tools & Training

HR professionals now require tech-savviness, legal awareness, and strategic foresight. Tools and topics that support modern HR include:

  • HR platforms like GoKlaim and League

  • Books like Understanding Human Resources Management: A Canadian Perspective

  • Simulations and employee investigation training

Strategic HR is no longer about processing payroll—it’s about creating engaging, compliant, and high-retention workplaces.

For further industry insight, you can refer to the Canadian HR Reporter for ongoing updates.

Frequently Asked Questions (FAQs)

1. What are discretionary benefits for employees?
Discretionary benefits are non-mandated perks like wellness spending accounts, mental health support, flexible hours, or childcare assistance, designed to improve employee satisfaction and retention.

2. Is employee benefits liability insurance required in Canada?
It’s not always mandatory but highly recommended. Employee benefits liability coverage helps protect companies from errors in benefits administration.

3. How does a digital employee benefits platform work?
Platforms like GoKlaim allow employers to digitally manage claims, customize benefits, and maintain compliance—all from a single dashboard.

4. Can part-time employees get health benefits in Ontario?
Yes, though not required by law, many employers offer part-time benefits as part of discretionary employee benefits to attract and retain flexible talent.

5. What’s included in flexible employee benefits?
Examples include:

  • Wellness spending accounts

  • Lifestyle or tech stipends

  • Commuting or internet reimbursements

  • Mental health and coaching services

6. What is performance improvement plan employee rights Canada?
Employees placed on a PIP have the right to understand expectations, receive support, and appeal unjust assessments.

7. Can a salaried employee get overtime pay?
This depends on the province and job classification. For example, overtime for salaried employees in BC is governed by the Employment Standards Act.

8. How to measure employee commitment KPI?
Key metrics include engagement scores, retention rates, feedback surveys, and goal completion rates.

9. What is employee time theft punishment Canada?
Penalties vary but may include disciplinary action or termination. Accurate time-tracking tools help prevent issues.

10. Do part-time employees get sick leave?
Eligibility depends on provincial law. In Ontario, for instance, part-time staff may qualify for unpaid sick days under ESA.

Final Thoughts: Be the Employer of Choice

Offering high-quality discretionary employee benefits isn’t just a nice gesture—it’s a competitive edge in 2025.

By:

  • Embracing digital employee benefits platforms

  • Staying compliant with employment law for business and human resources professionals

  • Customizing perks for your workforce

You can position your company as a destination for top talent.

Whether you’re building from scratch or optimizing existing programs, solutions like GoKlaim make modern HR easier, smarter, and more impactful.

Book a Meeting Now! 

Need help building or auditing your benefits strategy? Let GoKlaim streamline your path to success.